Have any questions?
- General
- Gift
- Payments
- Refunds
- Returns
- Shipping
What concentration are your perfumes?
Our perfumes are crafted in Extrait de Parfum strength for richer depth and longevity.
Do your perfumes evolve after application?
Yes. They develop through top, heart, and base notes for a layered scent experience.
Are your fragrances unisex?
Many of our perfumes are unisex. Each product page clearly mentions its intended character.
How long do your perfumes last?
Most fragrances last between 6–12 hours depending on weather, skin chemistry, and application.
Are your perfumes original or inspired?
Our creations are premium luxury-inspired interpretations, blended with high-quality ingredients and our own signature refinement.
What makes Signature Scents & Co. perfumes unique?
Our fragrances are Extrait de Parfum concentration, crafted for powerful projection, long-lasting performance, and luxury-inspired scent experiences.
Are your perfumes suitable for gifting?
Yes. Our premium packaging and refined presentation make them ideal luxury gifts.
Which fragrance is safest for gifting?
Fresh citrus or vanilla-based perfumes are generally versatile gifting options.
Can I send a perfume directly as a.
Yes, you can enter the recipient’s address during checkout.
Are your fragrances unisex for gifting flexibility?
Many of our scents are unisex, making them easier to gift.
Do you include invoices inside the package?
Invoices are sent digitally via email for convenience.
Do you offer customized gift packaging?
Currently, all orders are shipped in our premium brand packaging.
What payment methods do you accept?
We accept UPI, debit/credit cards, and secure online payment gateways.
Is Cash on Delivery available?
COD availability depends on serviceable locations.
Are payments secure?
Yes, all payments are processed through encrypted, secure gateways.
Can I modify my order after payment?
Orders cannot be modified once confirmed.
Will I receive payment confirmation?
Yes, a confirmation email is sent immediately after successful payment.
What if my payment fails?
Please retry or contact your bank for authorization.
Do you offer refunds?
We do not offer refunds once an order is placed and processed.
Can I request a refund if I don’t.
Due to the personal and hygienic nature of perfumes, refunds are not available.
Are refunds available for opened products?
No, opened or used perfumes are non-refundable.
What if I change my mind after ordering?
Orders cannot be canceled or refunded once confirmed.
Do you refund shipping charges?
We do not provide refunds on shipping charges.
Why do you have a strict no-refund policy?
Perfumes are personal-use luxury products, and to maintain hygiene and authenticity standards, all sales are final.
Do you accept returns?
No, we do not accept returns once the order has been delivered.
Can I exchange a fragrance?
We do not offer exchanges.
What if I ordered the wrong product?
Please review your order carefully before confirming, as changes cannot be made afterward.
Are there any exceptions to your return policy?
All purchases are final unless there is a rare shipping damage case (subject to verification).
Why don’t you allow exchanges?
To maintain hygiene and product integrity, all fragrance sales are final.
What should I do before purchasing?
We recommend reading the fragrance notes and descriptions carefully before placing an order.
How long does shipping take?
Orders are delivered within a maximum of 7 business days.
Do you ship across India?
Yes, we deliver pan India.
How will I know my order is shipped?
You will receive a tracking link via email after dispatch.
What if my order is delayed beyond 7.
Please contact customer support for immediate assistance.
How are perfumes packed for shipping?
Each bottle is securely packaged to prevent leakage or damage.
Can I track my shipment?
Yes, tracking details are provided once the order is dispatched.

